The Wound Pros
HIPAA-Compliant EHR Platform UI/UX Design
- Client: TheWoundPros
- Industry: Hospitals & Health Care | Wound Management
- Platform: iOS, Android and Web

Client’s Background
The Wound Pros is a US-based and AI-driven wound care management services company and a Medicare Part B Biller originated to provide unparalleled wound care management and standardization.
As an accredited supplier of Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS), The Wound Pros is a renowned supplier of advanced wound care dressings in a full-cycle manner.
With the Hi-Tech and Hi-Touch approach in mind, the company’s vision is to change the way the world treats and manages non-healing wounds through implementing better data visualization, decision making, and streamlined documentation.

Initial TheWoundPros' Requests
The Wound Pros reached out to Riseapps to help redesign a complex multi-component medical data management system and transfer elaborate Smartsheet data management to an intuitive web-based platform to cut patient care delivery costs, grow wound healing rates, and ensure 100% HIPAA compliance.
– Redesign an existing MVP-based medical platform from the ground up and empower it with brand-new modules that make it intuitive, lightweight, and engaging to work with.
– Create a scalable and easy-to-operate design system architecture to transfer intricate Smartsheet-based operations incl. PHI, physician profile, and calendar management into a lightweight web platform.
– Design a feature-rich mobile application for nurses to have a one-and-only tracking system for patient management, appointment scheduling, automated routing data generation, and real-time chatting.
– Deliver a web-based platform for facility entities (hospitals and clinics) to streamline patient management, report generation, and supply tracking/ordering operations and fine-tune the in-between communication.

Challenges
– Implement a cross-platform design system architecture that resolves the issues of non-compatibility for tablet devices and provides highly resizable layouts for any device.
– Embed the complex ex-SmartSheet data management logic into a new architecture making it way more feature-rich, automated, and flexible for consultants, management teams, and facilities to utilize and manage investing 3x less time on a day-to-day basis.
– Come up with 120+ wound care management modules to reinforce the platform on the functionality front making it way more scalable and interoperable.

Solutions
Patient Data Management Module Design
Riseapps’ team designed a customized patient data management dashboard for intuitive and centralized administration of patients’ wound healing progress, insurance details, document management, and others.
The core features include:
– One-place appointment scheduling
– Supply ordering/tracking
– Treatment timeline and progress
– Patient’s social history, vitals, wound details
– Visualized stats including healing rates, wound width/length/depth changes, etc.

Appointment Scheduling & Calendar Module Design
We designed an in-depth appointment schedule module from the ground up to facilitate on-the-go planning of visits in a digital and remote-based manner.
With medical standards in mind, the core functionalities include:
– Multiple filters
– Advanced views (visualized by maps, destination routes, details, days/weeks/months)
– Diverse profiles
– Customizable notifications.

Supply Ordering/Tracking System Module Design
Riseapps’ team designed a supply ordering/tracking system to facilitate supply delivery in a centralized way. Physicians can now order medicines, manage warehouse availability, plan logistics operations, and track the delivery status in one place.
With the supply ordering/tracking module, doctors now have access to:
– Self-managed medicine orders
– Order previews
– Warehouse alerts and notifications
– Medical supply chain management.

Patient-Focused Automated Reporting Module Design
As The Wound Pros’ physicians deal with thousands of patients, Riseapps’ team designed a patient-related report generation module with insightful and cross-platform compatible data views.
The lightning-fast report generation tool now facilitates:
– biologics pre-treatment assessment data
– wound visualized references and indicators
– specified medications and diagnosis
– assessment-related data overview
– he upcoming treatment plan.

Facility Management Dashboard Module Design
As The Wound Pros actively expends its facility entities coverage, it was crucial to implement a hospital/clinic-centric management dashboard functionality.
The client’s team now has deep access to:
– facilities list management
– real-time reports with charts and graphs
– organization profile creation, editing, viewing
– permission-based access granting
– multi-filter criteria.

Management Level Analytics Dashboard Module Design
Riseapps’ team designed a multi-component, insightful, and visualized dashboard module to streamline the way the management level execs monitor, analyze, and manage the baseline statistics.
Among the core features, analytics dashboards include:
– Patient-related data overview by state, locations, healing rates, etc.
– Appointment-centric visualized reporting by a status, date range, regions, states, etc.
– Consultant-based analytics
– Assessment-oriented analysis by types, locations, etc.

Communication-Related Video Calling and Chat Module Design
With real-time and seamless communication in mind, Riseapps’ team designed a multi-component communication flow with video calling and chatting features under the hood.
The features included:
– Real-time video calls with embedded chatting
– Multi-user group video calling
– Peer-to-peer and group-based chatting
– Multi-type file support and sharing features
– Multi-chat layout for concurrent real-time
messaging
– Many others.

Workflow Management Map Visualization Module Design
Riseapps’ team designed advanced map visualization views for workflow management to bring a picture-based overview of the core assets like consultants, patients, facilities, and appointments.
The map visualization features are:
– Live map views by states, regions, cities, and hospitals
– Visualized map breakdown into the core assets
– Detailed map visualizations of consultants, patients, facilities, scheduled, and missed appointments.

Consultant-Centric Mobile App System Design
We designed a feature-rich mobile-first application for nurses to have a one-and-only tracking system for patient management, appointment scheduling, automated routing data generation, and real-time chatting.
The primary features included:
– Telehealth-powered appointment scheduling
– Real-time chatting with patients in a peer-to-peer and group ways
– Patient-based profile reviews
– Medicine QR scanning and order management
– Map visualized routes and appointments.

Results
From-Scratch Web System Design
to facilitate the organization’s workflow management in a remote, easy-to-access, and centralized way for consultants, facilities, warehouses, and management teams by delivering multiple platform modules for a higher efficiency.
Custom Mobile Application System UI/UX Design
to provide consultants and medical staff with an on-the-go mobile-first experience to organize their workflows in a self-managed manner.

SmartSheet Data Management System Transition to a New
Cloud-Based Automated Platform
to evade multiple manual-only and Excel-like data operations that required tons of time and funds to support the existing performance. Riseapps’ team redesigned the architecture from the ground up making a new platform a one-and-only, cloud-based, and automated system with 120+ delivered modules that fit multiple devices including mobile, tablet, and desktop options.

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