Social Sweepstake Casino

Free-to-Play Social Sweepstake Casino Platform

iGaming AI chatbots Engineering

2,000%

ROI achieved

12,000

Transactions per second

40+

Integrated third parties

Background

About client

The client, an innovative and ambitious online entertainment provider, aimed to set a new standard in the rapidly evolving social casino gaming industry. Recognizing the fierce competition and high user expectations, they sought to launch a platform offering a diverse library of popular casino games coupled with a frictionless payment experience. However, they encountered significant challenges in handling the complexities of integrating multiple payment systems and casino game APIs effectively, potentially hindering their growth and competitive edge.

To address these challenges, the client partnered with us, drawing on our extensive expertise in developing scalable, secure, and reliable software solutions for the iGaming industry. Our collaboration centered around solving critical pain points—specifically, streamlining complex integrations, ensuring transaction security and compliance, and creating a robust technical infrastructure capable of handling large volumes of transactions without downtime.

$50M

Projected revenue goal

Expert team size

100%

Compliance with gaming regulations

40+

Integrated casino games

10,000+

Active monthlky players

Faced

The problems

Fragmented Payment Systems

Managing multiple payment gateways individually led to frequent processing errors, transaction delays, and inconsistencies. This complexity negatively impacted user satisfaction, causing frustration and potentially lost revenue.

Delayed Payment Status Updates

Users often faced unclear or delayed information about their transactions. Without immediate, transparent updates on payment statuses (approved, declined, pending), customer support struggled to quickly resolve issues, affecting player trust and satisfaction.

Costly Game Integration Process

Adding new casino games required significant time and resources due to complicated, provider-specific integration processes. This slow pace limited the platform’s ability to swiftly expand its offerings and compete effectively in the market.

Security / Compliance Challenges

Handling secure transactions and sensitive user data across multiple payment providers posed significant risks related to fraud and regulatory compliance. Any gaps in security or compliance processes could result in severe penalties, compromised data, and loss of user trust.

No Tech Expertise to Reach Scalability

The client lacked the specialized expertise required to design a robust, scalable platform architecture capable of securely handling thousands of transactions per second. Without this expertise, the platform risked experiencing frequent downtime, transaction errors, and poor performance during peak usage periods, potentially damaging user trust and revenue growth.

Project architecture

Delivered

Solutions

Unified Payment Gateway Integration

Implemented a unified payment integration module, consolidating gateways such as Paysafe, Approvely, Authorize.net, and Prizeout through custom middleware. This approach streamlined transaction processes, improved payment accuracy, and simplified payment management.

Impact

- Significantly reduced transaction errors and processing delays.
- Improved user satisfaction through reliable payment handling.
- Simplified operational management of multiple payment providers.

Real-Time Payment and Redemption Status Tracking

Developed a real-time payment tracking dashboard clearly indicating transaction statuses (approved, declined, pending), along with detailed reasons for any issues (e.g., insufficient funds, verification errors). Integrated automatic alerts for immediate resolution.

Impact

- Improved user transparency and reduced confusion about payments.
- Enabled quick customer service response, boosting user trust.
- Dramatically decreased resolution times for payment-related issues.

Advanced Security & Compliance Management

Implemented advanced security and compliance mechanisms, including 3DS authentication, CVV/AVS validation, secure tokenization, and comprehensive PCI compliance processes. Rigorous fraud detection was integrated across all payment transactions.

Impact

- Strengthened transaction security and significantly reduced fraud risks.
- Ensured full regulatory compliance and minimized legal vulnerabilities.
- Boosted player confidence and trust in the platform’s security.

Rapid Game Integration Framework

Created a standardized game integration framework enabling quick onboarding of games from major providers like Pragmatic Play, Relax Gaming, Hacksaw, and Ezugi. This dramatically accelerated the integration process.

Impact

- Reduced integration timelines, allowing faster content rollout.
- Increased competitive advantage with rapid expansion of the gaming library.
- Lowered development costs associated with integrating new games.