Telemedicine App Development: Market, Process, Costs for 2019

Vladlen Shulepov posted on Aug 02, 2019
telemedicine application

Fast, convenient, and accessible from anywhere. It is how we want to receive services.

Reliable, speedy, and technologically advanced. It is what we expect from our apps.

With these two desires, combined telemedicine is making the breakthrough in the 21st century, bringing healthcare closer to a consumer than ever before. Ready to discover tips about telemedicine app development? Keep reading.  

2 Major Reasons Why Telemedicine Apps Have Huge Potential

There is no doubt that we are living in a digital society. Digital trend that cannot be ignored, and those industries that have entered the party are already receiving their revenues. Going digital for the healthcare globally was only a matter of time. Digital technologies in general enable better engagement, improve access to healthcare providers and help build more personal two-way relationship in the long term. Telehealth, in particular, introduces “care anywhere” model, enabling faster, more convenient healthcare servicing and help deliver medical help to most secluded corners of the world. 

Here is why telemedicine is the future of healthcare:

#1. It helps patients save precious time to receive high-level medical services in the comfort of their homes. A 20-minute consultation will never last this time in traditional healthcare. 

You will spend extra time to get to a doctor’s office and back, waiting in a line. So, if you are working a full day, it may be challenging to find time to visit a doctor. 

#2. It helps doctors, medical centers increase revenue stream and decrease costs. Telemedicine has the power to attract new patients, by making healthcare services available everywhere, as well as to act as an incentive for the return visits for the current patients. As receiving help is convenient yet as reliable and professional as visiting a clinic, the majority of patients will be eager to get medical consultations more often. On top of that, medical providers can build new online healthcare models without brick and mortar offices, resulting in reducing costs. 

Telemedicine Apps Market Size

The telemedicine market is getting momentum. It is forecasted to exceed $30.5 bln by 2025 rising from $38.3 bln in 2018, as stated by Global Market Insights. Such an increase, by almost 19% is supported by the same growth in the web/mobile telemedicine services delivery model. 

The highest market growth is expected in the USA, reaching $64.1 bln by 2025, making this country the largest telemedicine market. Government policies, coupled with the advanced tech infrastructure, will support this trend.  

telemedicine market
Source: Global Market Insights

Key market players both enterprises and startups have already proven their interest in telemedicine segment by making investments and acquisitions. For instance, the US virtual care company (Teladoc Health) 

is acquiring the French provider of medical web/mobile consultations (MédecinDirect) to boost its international presence. French healthcare software company became a unicorn, after entering the telehealth market and managing to attract an additional €150M of investments. 

From the patients’ perspective, 65% are willing to see their PCP over video. These patients in their majority fall into two groups: 18-34-year-olds and parents of children under 18.

telemedicine app users
Source: American Well

The telehealth market is growing, as both patients and medical providers get interested. With the growth in the market, comes the increase in demand for building infrastructure to support the industry. This demand is making web and mobile telemedicine app the best way to deliver video consultations.

Some of the most famous examples of telemedicine apps that are already in the market: Doxy Me, AMC Health, swyMed, Teladoc, Mend, eVisit, Sherpaa, MDLIVE, Lemonade, LiveHealth, Doctor On Demand, etc.

Telemedicine Technology – Benefits for Everyone

The use of telemedicine is set to increase, driven by convenience and lower costs. The benefits of telemedicine are not limited only to these two factors. 

What else does telemedicine ready to offer? 

Benefits for Patients

  • It is convenient

Telemedicine is visiting a doctor in the comfort of your house in your pajamas. You can access a doctor anywhere anytime. You can get medical attention when needed. Moreover, it becomes even more vital when talking about parents with small kids or older adults.

  • It saves time

As mentioned at the very beginning, a 20-minute visit to a doctor will never take 20 minutes.

According to the USA survey of physician practices, the average time for the new patients to see a doctor is 18,5 days and, in some areas, waiting time can reach 72 days. When patients need to get medical consultation, it is urgent for them, and they want to get it as fast as possible, and more than 18 days doesn’t seem fast at all. Moreover, patients’ condition can dramatically change while waiting for a visit.  

Source: The Washington Post

Telemedicine, in contrast, allows reducing this time significantly. Patients are open to finding the closest time to plan a 20-minute call, and what’s more important it will take only those 20 minutes, as no commuting to a clinic is required.

  • It saves money

According to the research, people are often opting for telemedicine not to use emergency services in the hospital, as it is by far more expensive than a scheduled visit. As research states, net savings range from $19 to $121 per visit compared with other care providers, assuming that the average cost per a tele visit at the time was about $70.

  • It gives access to more healthcare practitioners

Telehealth provides more opportunities for a patient to choose the best doctors, breaking states, and country limits. A patient from Kentucky can quickly get a consultation from leading doctors in New York. The only things needed are an Internet connection and a mobile device. 

  • It makes your health better

If the health problem is not that serious (as we assume), we ignore visiting doctors in favor of work, relaxation, spending time with family and friends, etc. The majority of patients do this. As reported in the American Well Consumer survey, 67% of Americans delay visiting healthcare providers.

Thanks to telemedicine, being healthier is easy, cost and time efficient.

Source: American Well Consumer Survey

Benefits for Doctors and Medical Providers

  • Flexibility

Entering online practices, doctors can open time-slots when they are available, improving work-life balance and decreasing stresses.  

  • It improves clinical workflow

Clinical workflow efficiency can be increased. Telehealth serves as the conduit for quicker prioritization of each case and improves communication by capturing, storing, and using patient data for better decision-making.

  • It adds a revenue stream and increases patients’ engagement

Physicians can expand their practice to help more people in the most secluded corners of the world. Being convenient telemedicine may also incentivize patients to seek medical help more often. Moreover, it can cut down no-shows, resulting in better time management. Almost 40% of patients at the University of Pittsburgh Medical Center stated, that if they did not have the opportunity to have an online visit, they would have forgone care at all. 

Thus, telemedicine can increase profit by up to 40%.

  • It reduces overheads

The University of Pittsburgh Medical Center states that telehealth is a cost-benefit and helped to save $86.64 every time a patient receives primary care or urgent care online. 

How Does Telemedicine App Work?

All telemedicine apps are different; they vary in the target audience, aims, medical segments, and functions. Still, all of them have the same idea: to connect a patient with a doctor and to secure medical information.

telemedicine technology
Source: ChARM TeleHealth Platform

It is a typical flow for a telemedicine app. It’s simple on the surface, still building infrastructure may seem not as easy as it may look like. The telemedicine app deals with the patient’s sensitive information that must be protected. Such information reveals during video calls, and in the documents, a patient may send to a doctor during the consultation. Thus, much attention must be paid to the storage, chat, and video calls security, making sure there are no information leaks.

How to Make a Telemedicine App

Main Features

Telemedicine apps features vary, that’s true. Still, there is a list of features, patients and doctors expect from the app.

These were the most basic features a telemedicine app cannot do without. We suggest you spend time discovering your app features, as it will have a tremendous impact on your development time.

basic telemedicine app features

Telemedicine App Development Stages

The process of telemedicine app development depends on two parts: business and development itself. The more thorough the business part is, the better will be the final result. Follow the stages below.

how to develop a telemedicine app

Once you define the concept of your app and analyze the market in terms of competitors and regulations, find the reliable team of developers to estimate the development budget alone. Only after that, you can plan your general budget for all activities, including both development and marketing. As soon as the budgets are agreed, you can start your app development. It is beneficial to outsource development team experienced in building telemedicine apps. It will save you time, energy and nerves. Wondering how to develop a telemedicine app and what stages development includes? Here we go.

The telemedicine app development itself typically includes the following stages.

stages of telemedicine app development

A professional development team will assist you on all stages during your app development and can help you define the best technical solutions to meet all requirements and make your app compliant with HIPAA regulations. 

The main pitfalls may rise in 2 areas:

  1. UI/UX – its highly essential to match the design on your app with the target audience, as some target audience may experience severe health conditions.
  2. Backend – you need to make sure it is secure, sensitive information is encrypted and assesses granted to only authorized users. This is one of the important things to become HIPAA compliant.

Make yourself ready for a long road to go

According to recent research, on average, it may take from 6 to 15 months to develop a healthcare app, while time to market may take up to 2 years. 

telemedicine app investment

How Much Does It Cost to Develop a Telemedicine App?

Costs vary significantly. Research2Guidance states that the total average cost to market a healthcare app is about $425k, 46% is usually allocated for development.

Prices of pure development depend a lot on the region where you are outsourcing telemedicine app developers, per-hour rates, and the scale of your app. Generally speaking, you need a team of developers, with experience in developing healthcare apps. Hiring such developers will reduce development time and help you omit possible pitfalls with backend and UI/UX.

Here is a rough estimation of a telemedicine app with basic functionality, according to our experience.

telemedicine app budget estimation

To Conclude

The telemedicine market is growing and has vast potential as it is convenient for patients and brings many opportunities to healthcare providers.

“If we are not investing in this area and providing great care and service to our patients through it, we are not going to be prepared for the way medicine is delivered in the future,”

Daniel Barchi, MS, chief information officer at New York-Presbyterian Hospital

We are ready to help you with your telemedicine app development. Let’s discuss your app! Book a call with our managers.

Telemedicine App Development: Market, Process, Costs for 2019 5 /5 7
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